Privacy Policy

Effective Date: 2025-08-15
Company: Jones Built
Phone: (403) 999-9673
Email: info@jonesbuilt.ca

1. Introduction

Jones Built (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address, and home address when you request a quote or contact us.
  • Project details that you provide in order for us to prepare an estimate or deliver our services.
  • Information automatically collected from your device when you visit our website, such as IP address, browser type, and browsing activity.

3. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide quotes.
  • Schedule consultations and deliver renovation services.
  • Communicate updates regarding your project.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Trusted subcontractors and suppliers, only as necessary to complete your project.
  • Service providers who help us operate our website, CRM, or marketing tools.
  • Legal authorities, if required to comply with law or protect our rights.

5. Data Security

We take reasonable measures to protect your personal information against loss, theft, or unauthorized use. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Under Alberta’s Personal Information Protection Act (PIPA), you have the right to:

  • Access the personal information we hold about you.
  • Request corrections if your information is inaccurate.
  • Withdraw consent for certain uses of your information.

To exercise these rights, contact us at info@jonesbuilt.ca or (403) 999-9673.

8. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and analyze visitor behavior. You can disable cookies through your browser settings, but some features of the site may not function properly.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: